Introducing The Loyalty Advantage Club for Queenston Chevrolet Buick GMC

On behalf of my entire team, I want to thank you for purchasing your vehicle from us and entrusting us with all of your automotive needs, throughout the lifetime ownership of your vehicle. Included with your vehicle purchase is a complimentary membership in our Loyalty Advantage Club. Just one of the many ways we go the extra mile for our customers.

Our family of dealerships include Queenston Chevrolet Buick GMC, Image Honda, Guelph Nissan and Guelph Infiniti. Together we strive to achieve an unprecedented level of customer satisfaction through our personal commitment:

“Our mission is to engage and satisfy our customers every day, build lasting relationships and earn their long-term loyalty.”

Our Loyalty Advantage Club is a continuation of that commitment to our customers. Receive VIP treatment and enjoy thousands of dollars in members-only benefits at our dealership and throughout Hamilton and Guelph. From future savings on your next vehicle to FREE gifts, and exclusive merchant discounts, we are sure you and your family will find plenty to love about our new Loyalty Advantage Club.

We invite you to take a few moments to read your membership handbook and learn about the valuable benefits waiting for you. Congratulations and enjoy the ride!

Your Key To Exclusive Savings

Present your Loyalty Advantage Club key tag or card every time you make a qualified purchase and earn 10% in points toward the purchase of your next new or pre-owned vehicle. Qualified purchases include service, parts, body shop, detailing, and accessories. Each point earned is equal to one dollar in future savings. Save up to $1,000 in your vehicle earnings account.

Membership accounts are valid for as long as you keep your account active. In the event that there have not been any qualifying transactions in your earnings account for 36 months, your membership will end.

When it’s time for your next vehicle purchase, simply present your Loyalty Advantage Club key tag, and we will deduct your total balance off the price of the new or pre-owned vehicle of your choice! Plus, your points are over and above any manufacturer’s discount or incentive!

Your earnings are fully transferable to friends and family members at any time.

Should you lose your keys, instructions on your Loyalty Advantage Club key tag will assist in their safe return to you. Just another reason to keep your key tag on your key ring at all times.

Register today! Simply provide your email address to your sales consultant today to take advantage of this valuable service.

Throughout the year, we plan numerous contests and promotions for our customers. It is our special way of saying thank you for swiping your Loyalty Advantage Club key tag or card in our service department. Simply remember to swipe to qualify for our current promotion and then check out your personal message printed on your receipt. It’s that easy!

Earning Points Is Fast & Easy

Present your key tag or card at every visit to earn 10% of each dollar you spend toward FREE gift certificates and future vehicle purchases!

Your Loyalty Advantage Club earnings account will come preloaded with $50 in Bonus points.

When you purchase a new or pre-owned vehicle from our dealership, we will reward you when you return to our dealership for your first service. You will automatically be awarded $50 in Bonus Points. Don’t forget to present your key tag or card to the cashier.

When you lease a vehicle through our in-house leasing program, you will receive a $100 in Bonus Points. Leasing a pre-owned vehicle is one way to lower your monthly payment.

Loyalty Advantage Club members who choose the added protection of any qualifying extended coverage warranty will receive an additional $100 in Bonus Points!

Bring your vehicle in for any warranty service visit, and we’ll award you with $5 in Bonus Points.

For vehicles which qualify for complimentary factory-provided oil change services, we will award you with $10 in Bonus Points.

Trust our trained technicians to provide a quality repair. We repair all makes and models and deal with all major insurance companies. For any collision repair, we will award you $100 in Bonus Points.

Certified Collision Centre Bonus is only applicable at Image Collision in Hamilton.

Present the Tire Bonus certificate to receive an additional $100 in Bonus Points when you purchase and install any set of four (4) new tires. This is in addition to the 10% earnings you will receive in your account.

As a member you will earn up to an extra $50 in Bonus Points based on your vehicle’s kilometres and your service visits that total over $200.

Over 100,000 km will earn $25 in Bonus Points and over 200,000 km will earn $50 in Bonus Points. Limit five bonuses during the lifetime of your vehicle’s membership enrollment.

Enjoy double earnings at any service visit. Present your Wild Card Bonus certificate from this member guide to earn an additional 10% in Bonus Points! When you are ready, present the completed certificate to your service advisor, and you will turn 10% in earnings into 20% on the spot!

Cannot be applied with any other bonuses or promotions. One certificate per member only.

Receive a special $25 in Bonus Points at your next service visit when you present your birthday voucher. Your voucher will arrive via email so be sure to keep your email address up to date.

Invest in the appearance of your vehicle by choosing one or more of our available protection options to help maintain your vehicle’s showroom appearance. To thank you we will award you with $50 in Bonus Points in your Loyalty Advantage Club account.

If you have enjoyed your experience with us and are delighted with your vehicle… tell someone! In return, you will receive $150 in Bonus Points for EVERY new customer you refer who purchases a vehicle from any of our four dealerships. Plus, your referral will receive a free enrollment in our Loyalty Advantage Club with their vehicle purchase and $50 in Bonus Points at the time of enrollment!

Here Is How It Works…

1. Call and tell your sales consultant that you are sending a referral.

2. Complete and have your referral present one of the Friends & Family Referral Bonus Certificates from your handbook prior to vehicle purchase.

3. Fifteen days following the completed sale of the vehicle, visit our websites to verify your updated points balance.

In order for either party to receive bonus, referred customer must purchase a vehicle and present sales consultant with a completed certificate prior to vehicle delivery.

Exclusive Member Benefits

At every service visit, Loyalty Advantage Club members receive a FREE alignment check! In about a minute, the alignment of your wheels will be determined and a printout will demonstrate easy-to-read results.

Enjoy the convenience of no appointment necessary oil changes in our Certified Express Service.

Enjoy a sparkling clean vehicle with a complimentary wash after each service visit!

We understand your time is limited. Loyalty Advantage Club members are invited to take advantage of our convenient priority service scheduling. Simply identify yourself as a Loyalty Advantage Club member when scheduling your appointment. We also offer convenient online appointment scheduling.

Don’t get caught with a dead battery. Ask for a free battery check during any service visit, and we can help keep you on the road without the inconvenience of a dead battery.

With any repair in our service department, you may request a discounted rental car. Cost is a low $35 per day. You are responsible for any additional coverages, including insurance. Please request your rental vehicle in advance so we can have a vehicle ready for your arrival.

Let us keep your day moving with our complimentary shuttle service. When you arrive, please notify your service advisor. Present your Loyalty Advantage Club key tag or card, and you will be on your way!

We work with all major insurance companies repairing all makes and models.

Online Convenience

Your Loyalty Advantage Club account balance is accessible 24 hours a day from our Web site. Visit today and find out how many points you have earned toward your next vehicle purchase.

Want to stay up to date on the latest Loyalty Advantage Club benefits? Need a complete listing of our merchant partners and their exciting offers? Ready to redeem on a new vehicle but not sure where to start? All of these answers and more are only a few clicks away.

From the time you log on to the time you are ready to trade in for another vehicle, our sales team will provide continuous service to you. Schedule a test drive or service appointment, view our current ads, and find out about your leasing options – all from the comfort of your home!

Provide your email address to your sales consultant today to start enjoying:

• Customized e-statements
• Valuable coupons
• Club news
• And much more!

Your FREE Gifts Are Just A Swipe Away!

Exclusive Loyalty Rewards For You

To congratulate you for reaching certain point intervals in your account, you will earn gift certificates redeemable in our service department. When you reach these point levels in your account, you will automatically qualify to receive the gift certificate for the corresponding gift.

To redeem, simply mention your gift certificate to your appointment coordinator when scheduling.

The best part is no points are subtracted from your account for redeeming your certificates. They are simply, our gifts to you!

Your FREE Loyalty Advantage Club Reward

Minimum Point Balance Reward
300 Bronze Level Detail - OR - $25 Gift Certificate
Towards any Parts & Service
500 $50 Gift Certificate
Towards any Parts & Service
750 Gold Level Detail
1,250 $100 Gift Certificate
Towards any Parts & Service
1,500 Special Owner’s Gift

*For complete program rules, please refer to your membership handbook. Award certificates have no cash value and cannot be redeemed for cash. They are not transferable in any way. If they are lost or stolen they will not be replaced. All reward certificates expire within 180 days from date of issue and will be void if not redeemed. We reserve the right to cancel this program at any time without prior written notice. Prize selection is subject to change at any time.


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